Customer Services - COVID-19 Shipping Information

Shipping Information

Thank you for your support and patience during this difficult time. We've continued to prioritize the health and safety of our staff and community.

Our staff continues to ship orders daily. However, the effects of COVID-19 and supply chain issues have caused extreme shipping delays worldwide. Please be aware that your package may not arrive when expected. We are doing our best to minimize potential delays in shipments. We appreciate your patience and understanding at this time.

Shipping FAQs:

Orders ship Monday-Friday.

Some items within your order may ship separately at no extra charge. You will never be charged more for shipping and handling than what appears at checkout.

We will work to get your order to you as quickly as possible, but please note that our shipping lead times are all estimations, and we cannot guarantee an order to arrive by a specific time.

We are not responsible for taxes and/or duties or any brokerage and/or delivery fees applied to international shipments. Also, we kindly request that you contact your customs office to thoroughly inquire about import regulations before placing your order, as we will not be liable for packages refused, destroyed, or held for delivery.

Support information:

Please contact support directly with any questions or concerns at [email protected].